FAQ

Do we offer Cash on Delivery (COD) as a payment option?
Yes! Cash on Delivery (COD) is available only within Pakistan.
You can easily pay when your order arrives at your doorstep.

What is the estimated delivery timeframe for my order?
All orders are usually delivered within 3 to 5 working days, depending on your city and location.
In case of public holidays or high-demand periods, delivery may take slightly longer.

How can I verify that my order has been successfully placed?
Once your order is placed, you’ll receive a confirmation message via email and SMS containing your Order ID and details.
Please keep that information for order tracking and updates.

What occurs if my shipment is not delivered according to the scheduled timeline?
If your parcel isn’t delivered within the expected time, don’t worry!
You can contact our customer support team through chat or email, and they will assist you in tracking your shipment immediately.

Are there any delivery fees that I need to pay?
We offer free delivery on most orders within Pakistan.
However, minimal delivery charges may apply in certain remote areas or for express shipping requests.

How can I ensure that I select the correct size for myself?
When placing your order, please refer to the “Size Chart” on each product page.
It contains clear details about measurements and fits for all available sizes (Medium & Large).
Checking the size chart before ordering ensures the perfect fit every time.

What materials are used in Chadiplus T-Shirts and Caps?
Our T-Shirts are made from premium-quality cotton — soft, breathable, and ideal for daily wear.
Our Black Cap is made with durable, lightweight fabric designed for comfort and long-term use.